Solution Engineer, C4ISR Software integration Defence – (Hybrid, primarily WFH, Ottawa area)

Looking for a significant upgrade in your employer and your career?

Solution Engineer for Defence Services, Canada
Ottawa, Canada

Great opportunity to work with a truly fantastic Global Organization with World Headquarters in Denmark. Our exclusive offers incredible support to their employees, clients, partners and with a ‘pay-it-forward’ philanthropic approach. With dual focuses on Healthcare and Defence systems, they genuinely want to make the planet a healthier and safer place. If even mildly curious to meet these nice folks, please consider reaching out to The Source Staffing to find out more, and to start your journey to an amazing career.

Our client is a global company of over 1200 employees, Headquartered in Denmark. Founded in 1985 with offices in 11 countries delivering in over 50 countries around the world.

 
They develop and support software solutions making it simpler for the users to make critical decisions. Our client is one of a few companies to have achieved CMMI Level 5 accreditation.

 
Our client's international defence business is growing. For that reason, they need more colleagues!

The Role

 
You will be responsible for helping customers to implement standard software solutions in their technical infrastructure and work processes, so that the overall solution creates optimum value. The scope of tasks ranges from one-off assistance for a single element of the implementation process to full responsibility for rollout.

Purpose:

Our client delivers high quality software solutions and are passionate for improving customers operational performance and value. They take full responsibility for the solutions delivery and continually work with customers to ensure expectations are met, if not exceeded.

 
They are part of an always changing defence environment and constantly looking for new opportunities to be even better. They are not just waiting what the future will bring, they create the future.

They help soldiers to come home alive. Their products give the opportunity to improve the safety in difficult situations and make the right decisions at right time. Their team is working in multiple locations across the globe and still able to work effectively together. They can see the passion to deliver in our eyes even through virtual meetings.

You will be involved in activities such as:

Installation and configuration of Systematic software – usually within the customer (DND) or partners environment
Support during product presentations & exercises
Onsite testing onsite of integrations and system and acceptance testing
Integration of 3rd party components
Administrator and developer training
Technical sales support
Conducting and support in technical training for our customers – both in classroom environments and in workshop-like set-ups
Coordinating with internal and external stakeholders, including customers, sub-contractors, consultants, and colleagues within Systematic
Keeping up to date with the status of Systematic products and support to ensure alignment of customer expectations and product roadmaps, maximizing value for both customers and proprietary products

The ideal candidate…

Wants a challenging workday, in which close cooperation with customers is key and were creating good relationships and trust
Has the ability and desire to work in the Ottawa area, as well as abroad including travel to Denmark for training and other corporate functions
Enjoys working in an international team environment
Enjoys a variety of technical, and non-technical tasks in a dynamic environment that is driven by customer’s priorities but also with the confidence and knowledge of the strength of Systematic products and solutions
Would like to be part of a team where your view all tasks as a chance to develop expertise
Is looking to make a difference in bettering the lives of those around

Your skills and personality

You have a theoretical background as a computer scientist, engineer or similar. In addition to your minimum 5 yrs. in I/T, you will have 3 years or more experience rolling out software solutions in a customer facing role.
You have experience in the following topics:
Primarily MS Windows technologies and Unix technologies
Microsoft Windows client and server OS configuration and installation, incl. user administration in Active Directory etc.
ITIL, MCSE or similar certification or experience
Flair for handling computer hardware, peripherals, serial connections to sensors and radio communication equipment etc.
Creating and delivering training materials in a variety of settings such as lab; desktop/side; classroom or boardroom etc.…
Basic Firewall installation and configuration knowledge or exposure
Troubleshooting skills in mixed software/hardware environments
Fluent in English and preferably, intermediate in French.
Ability to travel estimated at 20-30% (locally, nationally and internationally)
You must be eligible to obtain a NATO secret Clearance (this typically requires 10 years Canadian residency)
It would be great if you also had experience or exposure to any of the following:
Java EE and/or .NET (C#), Groovy, Scala – in this regard experience of Java would be a particular advantage
Database and SQL experience using primarily MSSQL but also e.g., MySQL and Postgres etc.
Scripting using e.g., PowerShell and batch etc.
IP network configuration and using TCP/IP, UDP, SSL/TLS, DHCP, DNS, NAT and firewalls
Working knowledge of Cloud technologies Azure, AWS, etc.
Working knowledge of defence industry communication technologies, such as SATCOM, 3G, LTE, tactical radios, LAN/WAN, WIFI, etc.
Working knowledge of one or more of defence interoperability standards, such as USTMF, VMF, APP-11, MIP, Link 16, NFFI, CoT, etc.

Personality:
You have good communications and cooperation skills
You have a great drive and enjoy working with customers
Must be able to thrive in a fast paced, high-energy environment
Easy adaptable to changing environment
Ability to work independently, adapt quickly, and maintain a positive attitude

You are a robust person who always sets the bar high. You have the desire and the ability to continuously develop yourself and your surroundings. Building good relations is important for you, and you enjoy interacting with other people. Thanks to your organized approach, you can deliver results that help to create the software solutions of the future and put them into play for customers.

Benefits 

Our client takes great pride in offering their employees one of the best benefits packages in our industry. This includes but is not limited to:

·         100% Employer paid monthly premiums for Health, Dental and Vision insurance for employees and their families

·         Retirement plan with company match up.

·         A Comprehensive paid time off which includes 25 Days of Vacation+ Stat holidays, Sick Days,  flex days etc...

For further details and consideration, qualified applicants are encouraged to apply online or to send their resume directly to jobs@thesourcestaffing. com